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Once a patient payment is applied to their account, you do have the ability to delete/revert any payment or adjustment made in error on a DOS/Encounter, or Extra Charge.

Deleting/Reverting can only be executed on Patient Payments & Patient Balance Adjustments. To delete/revert Insurance Payments (EOB's) or Adjustments, this must be managed under 'Payments' & this is demonstrated in Section 6.

BILLING > PATIENT ACCOUNTING
To Delete/Revert A Patient Payment:

...


If the Patient Payment that has been deleted/reverted was originally collected & applied from a UAC, the UAC will be restored back onto the patients account.

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