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Refunds can be used when you want to show a full/partial refund back to a patient.

Go To: BILLING > PATIENT ACCOUNTING

Note
Using this option will still account for the original payment & any original payments will still appear in Payment Summary Reports. If you are needing to reverse a payment that was applied in error & wish to fully remove a payment from the system & not have it appear in accounting history, you should use the delete/revert payment option in Section 4.1 outlined in the manual.

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