Claims can be placed into refile status in a few different ways. The option to refile a claim for a DOS is available in Patient Accounting, on the E-Claim Tracking page & also through the Claim Management page. The best option for managing & refiling multiple claims in bulk is through the Claim Management page. For the purpose of this section, we will focus on refiling claims from Claims Management.
Go To: BILLING > FINANCIAL > CLAIM MANAGEMENT
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| Selecting 'Refile' does not automatically refile a claim, and when clicking 'Refile' it simply puts a claim(s) into Refile Status & places the claim in the Print/Send Claims to further manage. Nothing gets filed until a user selects an option to file claims on the Print/Send Claims page. |
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