4.8 Refunds
Refunds can be used when you want to show a full/partial refund back to a patient.
Go To: BILLING > PATIENT ACCOUNTING> PATIENT ACCOUNTS
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PROVIDING A REFUND TO A PATIENT:
Select Patient Refund button
Post Date, Amount, Method of Refund
Select Encounter/Charge: You must connect the refund to a DOS/Encounter/Extra Charges and enter refund amount
Click Process Refund when done.
Optional: Print or email receipt
Click Done
This will now show up on the patient refund column. If you do not plan on collecting this money you can adjust the balance off of the charge. See Section 3.2 In the manual for more information on Adjustments.
If this is done as an Open Edge OpenEdge transaction, after you click Process Refund, the pop up window will appear to process the refund through Open Edge.OpenEdge.
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