Billing User Manual
7.0 Open Edge Order History
Users that are subscribed to integrated Payment Processing through Open Edge can track various aspects of their Order History within ChiroFusion
Go To: BILLING > FINANCIAL > ORDER HISTORY
When searching for saved Credit Cards or Recurring Profiles, you MUST input the date range for when the profile was originally created in the system.
To View/Edit Transaction History
- Click on the Transactions tab
- Input 'From Date' and 'To Date'
- (Optional) Select the Order Status from the drop-down - will default to show 'All'
- (Optional) Select Order Id
- (Optional) Select Patient by Clicking 'Search' to the right of Patient
- (Optional) Select Payment Type - will default to show 'All'
- Click Search
The transaction history based on the above selections will display an option to 'Get Current Status'
- To see additional details for the transaction - Click on the '+' in the first column on the left
To View/Edit/Deactivate Saved Recurring Profiles
- Click on the Recurring Profiles tab
- Input 'From Date' and 'To Date'
- (Optional) Select Profile State - will otherwise default to 'All'
- (Optional) Select Patient by Clicking 'Search' to the right of Patient
- Click Search
The recurring profile history based on the above selections will display with options to Edit, Get Current Status, & Deactivate
- To 'Get Current Status' - Click on the '+' in the first column on the left
To View/Delete Saved Credit Cards
- Click on the Saved Credit Cards tab
- Input 'From Date' and 'To Date'
- (Optional) Select the Order Status from the drop-down - will default to show 'All'
- (Optional) Select Order Id
- (Optional) Select Patient by Clicking 'Search' to the right of Patient
- (Optional) Select Order Type - will default to show 'All'
- Click Search
After the above criteria has been chosen, the Saved Credit Card information will display with options to 'Get Current Status' or 'Delete' if the CC was successfully added.
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