If the amount collected as a Patient payment is less than what the charge was for, you can apply an adjustment for the remaining balance & write it off.
BILLING > PATIENT ACCOUNTING
TO APPLY AN ADJUSTMENT:
- Under 'Select Action' click the dropdown & choose 'Adjustments'
- Adjustment Charge Type: (bottom right) Click the dropdown & select the Adjustment Type
- Under 'Post' click the Show box on the DOS/Encounter to display the CPT Code line items & enter the ($) Amounts that are to be written off.
- Click Save when done.
Details for adjustments can be viewed by clicking on 'Enc. Date' on the selected DOS/Encounter.
Adjusting Multiple DOS/Encounters: You can click on multiple Show boxes for multiple DOS'/Encounters & enter adjustment amounts all at once.Adjustment Types can be created under 'Other Utility' for any type of write-off or discount a user would like to create/apply.